Forgetting your password is a common issue faced by many users of Education Portal 3.0. Whether you are a School Principal, Teacher, Guest Faculty member, or District Education Officer (DEO) , the portal provides a simple and secure password reset process. This guide explains the complete step-by-step procedure to reset your password, along with troubleshooting tips and support contacts. UDISE code / GFMS ID / DEO ID Email linked to your account On mobile or email Create strong password 1 Visit the Portal Go to https://sederp.educationportal3.in and click on the “Login” button on the homepage. 2 Click “Forgot Password” Below the login form, click on the “Forgot Password” link. 3 Enter Your Username Enter your school’s UDISE code (which serves as your username). Make sure to enter it correctly. 4 Enter Registered Email Address Provide the email address that was registered with your school account during onboarding. 5 Verify with OTP An OTP (One Time Password) will be sent to your registered mobile number. Enter the OTP on the verification page. 6 Set New Password Create a new password following the security requirements (minimum 8 characters with at least one number and one special symbol). Confirm the password and submit. 7 Login with New Password Return to the login page and use your UDISE code and the new password to access your account. 1 Go to GFMS Portal Visit https://gfms.educationportal3.in – the dedicated Guest Faculty Management System portal. 2 Click “Forgot Password” On the login page, click the “Forgot Password” or “Reset Password” option. 3 Enter Your GFMS Registration Number Input your GFMS registration number (provided at the time of registration). 4 Verify via Mobile/Email You will receive an OTP on your registered mobile number or a reset link on your email address. Enter the OTP or click the link to proceed. 5 Create New Password Set a new password that meets the security criteria. Make sure to note it down for future reference. 6 Login to GFMS Use your registration number and new password to access your guest teacher dashboard. 1 Access DEO Login Page Go to the main portal and select “DEO Login” option. 2 Click “Forgot Password” Use the password reset option on the DEO login screen. 3 Enter DEO User ID Provide your assigned DEO user ID. 4 Complete Two-Factor Verification DEO accounts have enhanced security. You will need to complete two-factor authentication using your registered mobile number or email. 5 Set New Password Create a strong, secure password following organizational guidelines. 6 Login with New Credentials Access the administrative dashboard with your updated credentials. Always use the same browser and device for password reset that you normally use for portal access. Save your new password in a secure password manager. Change your password every 90 days as a security best practice. Never share your password with anyone, even if they claim to be from support. To ensure the security of your account and sensitive educational data, follow these password guidelines: ✅ Strong Password Requirements: Minimum length: 8 characters At least one uppercase letter (A-Z) At least one lowercase letter (a-z) At least one number (0-9)

At least one special character (@, #, $, %, &, *, !, etc.) Should not contain your username or common words ❌ What to Avoid: Avoid using “password”, “12345678”, “admin”, or other common passwords Avoid using your name, school name, or birthdate as password Avoid writing down passwords on sticky notes or in unsecured files Avoid sharing passwords with colleagues or students Avoid using the same password across multiple platforms If you have tried all the steps above and still cannot reset your password, contact the official help desk: General Helpdesk Email: helpdeskportal3@gmail.com Guest Teacher Support: dpi.atithi@gmail.com Helpline Number: 0755-2600124 Working Hours: 10:30 AM to 5:30 PM (Monday to Friday) Information to provide when contacting support: – Your user type (School/Guest Teacher/DEO) – Your username or UDISE code – Registered mobile number and email address – Description of the issue you are facing In case you no longer have access to the registered mobile number or email address associated with your account, follow these steps: 1 Contact Your District Education Office (DEO) Visit or call your District Education Office. They have administrative access to update contact information. 2 Submit Identity Proof Provide valid identity proof (such as official ID card, Aadhaar card) to verify your identity. 3 Request Contact Update Submit a written request to update your mobile number and email address in the portal records. 4 Complete Identity Verification The DEO will verify your identity and update your contact information in the system. 5 Reset Password Once contact information is updated, use the standard password reset process with your new mobile/email. Q1: How long does it take to receive the OTP for password reset? A: The OTP is typically delivered within 30-60 seconds. If you don’t receive it, wait for 2 minutes and try the “Resend OTP” option. Q2: Can I reset my password without my registered mobile number? A: If you have access to your registered email, you can use the email reset link. Otherwise, you will need to contact your DEO to update your contact information. Q3: I am a guest teacher. Which portal should I use for password reset? A: Guest teachers must use the GFMS portal at https://gfms.educationportal3.in for password reset. The main portal’s forgot password feature is for school users. Q4: What is my username for the main portal? A: For school users, your username is your school’s UDISE code . For guest teachers, it is your GFMS registration number . For DEOs, it is your assigned DEO user ID . Q5: Can I change my password without resetting it (if I remember my current password)? A: Yes. After logging in, go to your Profile or Account Settings section and select “Change Password” to update your password. Q6: Why does it say “Invalid User” when I try to reset my password? A: This usually means the username you entered is not recognized in the system. Verify that you are using the correct UDISE code/GFMS ID. If the issue persists, contact the help desk. Q7: Is there a limit on how many times I can reset my password? A: No, you can reset your password as many times as needed. However, for security reasons, there may be a limited number of reset attempts within a short time frame. Q8: What should I do if my account is locked after multiple failed login attempts? A: Wait for 30 minutes – the account will automatically unlock. If not, contact the help desk to request manual unlocking. This is NOT an official government website. This page has been created solely for informational and educational purposes to help users of Education Portal 3.0 understand the password reset process. All information presented here is based on publicly available sources and general knowledge of the portal’s functionality. For official password reset and support, please always visit the official government portals directly: Main Portal Forgot Password: https://sederp.educationportal3.in/ForgetPwd/ForgetPassword Help Desk Email: helpdeskportal3@gmail.com Helpline: 0755-2600124 This informational resource is not affiliated with, endorsed by, or connected to the School Education Department of Madhya Pradesh or any government entity.