My camera is not working not sure why - getting above error message Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. Deleted This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. Mehtab Wali • 0 Reputation points 2026-03-19T21:01:25.18+00:00 i have error in my camera it is very hectic because of this my work in a pending 10 votes i have error in my camera it is very hectic because of this my work in a pending Deleted This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. David-M • 125K Reputation points • Independent Advisor 2026-02-09T16:06:33.58+00:00 Hi. I'm David, and I'm happy to help you. Please clarify the following: Do you use the device's built-in camera or an external camera? What message is displayed in the camera's Device Status in Device Manager? Press "Windows + X" and select "Device Manager"; Click on the "View" menu and select "Show hidden devices"; Expand "Cameras"; (If this category is not displayed, let me know.) If the camera is listed, right-click and select "Properties". Check if there is an error in "Device Status". If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool. Also, share a screenshot of your system information. Press "Windows + R", type msinfo32 and press Enter. Maximize the window and use the screenshot tool. I await your reply. 16 comments Show comments for this answer Wahid Intel • 0 Reputation points 2026-02-10T01:22:00.4833333+00:00 My error message says: Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer. What should I do? 10 votes Raja Mohamed • 0 Reputation points 2026-02-10T09:21:35.4333333+00:00 Im not able to find camera there & the camera shutter is not responsive, no matter how much i move it back & forth, it doesnt enable or disable my camera 0 votes slim • 5 Reputation points 2026-02-13T09:45:48.53+00:00 camera not listed 4 votes Kylee Simpson • 0 Reputation points 2026-02-20T00:52:42.84+00:00 I am also having this issue. Does not show up in the devices, what is the fix? Camera is builtt in to the monitor. Monitor is brand new, we have 6 that are like this. 0 votes Fairyjohn Prado • 0 Reputation points 2026-02-20T02:41:09.7766667+00:00 After this, I tried to uninstall the camera in device manager. But after I restarted it, the camera wasn't reinstalled automatically. 0 votes Aakash Chourasiya • 0 Reputation points 2026-02-22T17:35:42.97+00:00 Thankyou! my camera was disable that by show error msg. Now its properly working 0 votes Diane Hageman • 0 Reputation points 2026-02-23T20:41:08.5766667+00:00 I was trying to get a USB web cam to work but now I don't even have the integrated built in camera. I tried updating all drivers, but I think I went to far 0 votes Diane Hageman • 0 Reputation points 2026-02-23T20:41:39.3633333+00:00 Let's just start with getting the internal camera back 0 votes Kylee Simpson • 0 Reputation points 2026-02-23T21:44:16.37+00:00 @David-M My device is a Phillips 499P9H/27, it has a built-in camera. In “Device Manager” the camera category is not displayed. Here is a screenshot. Here is a screenshot of my system information as well. We bought 7 of these monitors last month, all brand new. Only one of the monitors works. the other 6 do not work. Please help, we have spent a lot of money on these and its disappointing to have them not even work correctly. We cannot send them back either. 0 votes Ivan Junior NANCHI • 0 Reputation points 2026-03-01T22:59:20.7666667+00:00 Good evening, Please me also I have the same issue with my camera. In the Device Manager I don't the driver is undisplayed. Here are screenshots of the error message and the system information. 0 votes Crystal Mullis • 0 Reputation points 2026-03-04T22:28:40.8+00:00 internal camera not showing 0 votes MARHALA, Anhad • 0 Reputation points 2026-03-19T01:17:34.4433333+00:00 Camera isnt there in device manager even after pressing hidden 0 votes Mehtab Wali • 0 Reputation points 2026-03-19T21:03:01.43+00:00 i have done this i restart re install but for some time camera work again it shows error 0 votes NAND NANDAN KISHORE • 0 Reputation points 2026-03-23T09:11:57.8666667+00:00 0 votes Annwesha Panda • 0 Reputation points 2026-03-28T20:42:54.4766667+00:00 Can't find camera 0 votes Sushmita Raj • 0 Reputation points 2026-04-04T06:28:56.86+00:00 Camera is not listed in the menu. It is showing camera not plugged in or camera not found. Please suggest some other method to resolve the problem. 0 votes Show 11 more comments Hi. I'm David, and I'm happy to help you. Please clarify the following: Do you use the device's built-in camera or an external camera? What message is displayed in the camera's Device Status in Device Manager? Press "Windows + X" and select "Device Manager"; Click on the "View" menu and select "Show hidden devices"; Expand "Cameras"; (If this category is not displayed, let me know.) If the camera is listed, right-click and select "Properties". Check if there is an error in "Device Status". If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool. Also, share a screenshot of your system information. Press "Windows + R", type msinfo32 and press Enter. Maximize the window and use the screenshot tool. I await your reply. Wahid Intel • 0 Reputation points 2026-02-10T01:22:00.4833333+00:00 My error message says: Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer. What should I do? 10 votes My error message says: Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer. What should I do? Raja Mohamed • 0 Reputation points 2026-02-10T09:21:35.4333333+00:00 Im not able to find camera there & the camera shutter is not responsive, no matter how much i move it back & forth, it doesnt enable or disable my camera 0 votes Im not able to find camera there & the camera shutter is not responsive, no matter how much i move it back & forth, it doesnt enable or disable my camera slim • 5 Reputation points 2026-02-13T09:45:48.53+00:00 camera not listed 4 votes camera not listed Kylee Simpson • 0 Reputation points 2026-02-20T00:52:42.84+00:00 I am also having this issue. Does not show up in the devices, what is the fix? Camera is builtt in to the monitor. Monitor is brand new, we have 6 that are like this. 0 votes I am also having this issue. Does not show up in the devices, what is the fix? Camera is builtt in to the monitor. Monitor is brand new, we have 6 that are like this. Fairyjohn Prado • 0 Reputation points 2026-02-20T02:41:09.7766667+00:00 After this, I tried to uninstall the camera in device manager. But after I restarted it, the camera wasn't reinstalled automatically. 0 votes After this, I tried to uninstall the camera in device manager. But after I restarted it, the camera wasn't reinstalled automatically. Aakash Chourasiya • 0 Reputation points 2026-02-22T17:35:42.97+00:00 Thankyou! my camera was disable that by show error msg. Now its properly working 0 votes Thankyou! my camera was disable that by show error msg. Now its properly working Diane Hageman • 0 Reputation points 2026-02-23T20:41:08.5766667+00:00 I was trying to get a USB web cam to work but now I don't even have the integrated built in camera. I tried updating all drivers, but I think I went to far 0 votes I was trying to get a USB web cam to work but now I don't even have the integrated built in camera. I tried updating all drivers, but I think I went to far Diane Hageman • 0 Reputation points 2026-02-23T20:41:39.3633333+00:00 Let's just start with getting the internal camera back 0 votes Let's just start with getting the internal camera back

Kylee Simpson • 0 Reputation points 2026-02-23T21:44:16.37+00:00 @David-M My device is a Phillips 499P9H/27, it has a built-in camera. In “Device Manager” the camera category is not displayed. Here is a screenshot. Here is a screenshot of my system information as well. We bought 7 of these monitors last month, all brand new. Only one of the monitors works. the other 6 do not work. Please help, we have spent a lot of money on these and its disappointing to have them not even work correctly. We cannot send them back either. 0 votes My device is a Phillips 499P9H/27, it has a built-in camera. In “Device Manager” the camera category is not displayed. Here is a screenshot. Here is a screenshot of my system information as well. We bought 7 of these monitors last month, all brand new. Only one of the monitors works. the other 6 do not work. Please help, we have spent a lot of money on these and its disappointing to have them not even work correctly. We cannot send them back either. Ivan Junior NANCHI • 0 Reputation points 2026-03-01T22:59:20.7666667+00:00 Good evening, Please me also I have the same issue with my camera. In the Device Manager I don't the driver is undisplayed. Here are screenshots of the error message and the system information. 0 votes Please me also I have the same issue with my camera. In the Device Manager I don't the driver is undisplayed. Here are screenshots of the error message and the system information. Crystal Mullis • 0 Reputation points 2026-03-04T22:28:40.8+00:00 internal camera not showing 0 votes internal camera not showing MARHALA, Anhad • 0 Reputation points 2026-03-19T01:17:34.4433333+00:00 Camera isnt there in device manager even after pressing hidden 0 votes Camera isnt there in device manager even after pressing hidden Mehtab Wali • 0 Reputation points 2026-03-19T21:03:01.43+00:00 i have done this i restart re install but for some time camera work again it shows error 0 votes i have done this i restart re install but for some time camera work again it shows error NAND NANDAN KISHORE • 0 Reputation points 2026-03-23T09:11:57.8666667+00:00 0 votes Annwesha Panda • 0 Reputation points 2026-03-28T20:42:54.4766667+00:00 Can't find camera 0 votes Can't find camera Sushmita Raj • 0 Reputation points 2026-04-04T06:28:56.86+00:00 Camera is not listed in the menu. It is showing camera not plugged in or camera not found. Please suggest some other method to resolve the problem. 0 votes Camera is not listed in the menu. It is showing camera not plugged in or camera not found. Please suggest some other method to resolve the problem. AI answer 2026-02-09T15:34:42.0533333+00:00 The error code 0xA00F4244 typically indicates that the camera is not recognized by the system or there is an issue with the camera driver. Here are some troubleshooting steps you can take to resolve this issue: Check Camera Connection : Ensure that your camera is properly connected to your computer. If it's an external camera, try unplugging it and plugging it back in. Privacy Settings : Make sure that the camera is not blocked by privacy settings. Go to Settings > Privacy > Camera and check if apps are allowed to access the camera. Update Camera Drivers : Go to the manufacturer's website of your camera or your laptop to download and install the latest drivers for your camera. Function Keys : Check if your keyboard has a function key (like F1-F12) that might disable the camera. Press that key or use the Fn key in combination with it to enable the camera. Device Manager : Open Device Manager, find your camera under "Imaging devices", and check if there are any issues indicated. You can also try uninstalling the device and then restarting your computer to reinstall it automatically. Windows Updates : Ensure that your Windows is up to date, as updates can fix bugs related to hardware. If these steps do not resolve the issue, consider reaching out to the camera's manufacturer for further assistance. References: The Camera status is Unhealthy my camera does not function in windows - Microsoft Q&A AI-generated content may be incorrect. Read our transparency notes for more information. The error code 0xA00F4244 typically indicates that the camera is not recognized by the system or there is an issue with the camera driver. Here are some troubleshooting steps you can take to resolve this issue: Check Camera Connection : Ensure that your camera is properly connected to your computer. If it's an external camera, try unplugging it and plugging it back in. Privacy Settings : Make sure that the camera is not blocked by privacy settings. Go to Settings > Privacy > Camera and check if apps are allowed to access the camera. Update Camera Drivers : Go to the manufacturer's website of your camera or your laptop to download and install the latest drivers for your camera. Function Keys : Check if your keyboard has a function key (like F1-F12) that might disable the camera. Press that key or use the Fn key in combination with it to enable the camera. Device Manager : Open Device Manager, find your camera under "Imaging devices", and check if there are any issues indicated. You can also try uninstalling the device and then restarting your computer to reinstall it automatically. Windows Updates : Ensure that your Windows is up to date, as updates can fix bugs related to hardware. If these steps do not resolve the issue, consider reaching out to the camera's manufacturer for further assistance. The Camera status is Unhealthy my camera does not function in windows - Microsoft Q&A Kapil Arya • 38,281 Reputation points • Volunteer Moderator 2026-02-10T17:56:14.7833333+00:00 Please refer suggestions in this support article: https://support.microsoft.com/en-us/windows/camera-doesn-t-work-in-windows-32adb016-b29c-a928-0073-53d31da0dad5 5 comments Show comments for this answer Dilip Gouda • 10 Reputation points 2026-03-05T19:59:45.49+00:00 Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer. 2 votes Kylee Simpson • 0 Reputation points 2026-03-05T20:57:36.0833333+00:00 @dilip gouda It is connected, have switched cables multiple times. 0 votes pamela christian • 0 Reputation points 2026-03-23T02:34:09.78+00:00 (If this category is not displayed, let me know.) camera not displayed 0 votes ayush • 0 Reputation points 2026-03-29T15:29:49.16+00:00 0 votes ayush • 0 Reputation points 2026-03-29T15:31:30.64+00:00 0 votes Please refer suggestions in this support article: https://support.microsoft.com/en-us/windows/camera-doesn-t-work-in-windows-32adb016-b29c-a928-0073-53d31da0dad5 Dilip Gouda • 10 Reputation points 2026-03-05T19:59:45.49+00:00 Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer. 2 votes Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer. Kylee Simpson • 0 Reputation points 2026-03-05T20:57:36.0833333+00:00 @dilip gouda It is connected, have switched cables multiple times. 0 votes @dilip gouda It is connected, have switched cables multiple times. pamela christian • 0 Reputation points 2026-03-23T02:34:09.78+00:00 (If this category is not displayed, let me know.) camera not displayed 0 votes (If this category is not displayed, let me know.) camera not displayed ayush • 0 Reputation points 2026-03-29T15:29:49.16+00:00 0 votes ayush • 0 Reputation points 2026-03-29T15:31:30.64+00:00 0 votes