Online help and digital assistant We have information to help you use myGov , including help signing in . You can also use our digital assistant. Use the Assistant icon on any myGov page to ask a question. Call the Online Services Support Hotline on 132 307 and select option 1 for myGov. The myGov helpdesk is open during local Australian time zones: Monday to Friday, 7 am to 10 pm Saturday to Sunday, 10 am to 5 pm. The myGov helpdesk is closed on national public holidays. The myGov helpdesk can only help with your myGov account. If you’re calling on behalf of someone else, even if you’re their nominee or representative, you’ll need the other person with you. Calls to 13 and 1300 numbers from a landline are the same cost as a standard local call. If you use a mobile phone, the cost of calls to 13 and 1300 numbers will be set by your mobile provider. Calling from outside Australia International call charges may apply when calling from outside Australia. If you’re using a mobile phone to call Australia from overseas, call + 61 1300 169 468 and select option 1. If you’re using a landline to call Australia from overseas, you’ll need to use an international dial out code, followed by this number: + 61 1300 169 468 . Then select option 1. For example, to call from the UK, which has the dial out code 00, the phone number is 00 61 1300 169 468. Then select option 1. Linked services Contact your service for: help linking (including linking codes) and using the service

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